Southwest Michigan is home to a diverse and growing population of more than 280,000 residents across Berrien, Cass, and Van Buren Counties. Our public transit system is built to serve every member of this community, providing vital independence for the individuals who rely on us most.
280,000
Community Members
79,213
Seniors (60+)
14,137
Veterans
41,300
Disabled Persons
Seniors
Veterans
Disabilities
Tribal
Homebound
Medicaid
Students
Eligibility Considerations
- What, if any, requirements are there to qualify for the service?
- Is any evaluation needed prior to using the service?
- Are rides provided for wheelchair users or other persons with disabilities?
- If needed, can a family member serve as an escort?
Affordability Considerations
- What is the cost of the service?
- How are costs calculated?
- Is there a membership fee?
- Are discounts available?
- Is my income a factor for using this service?
- Can an account be set up in advance with the service?
- Will my insurance pay for rides by this service provider?
Accessibility Considerations
- What is the service area?
- What times does the service operate?
- Are door-through-door, door-to-door, or curb-to-curb services provided?
- Is a reservation needed, and how far in advance?
- Are rides provided in the evenings, on weekends, or on holidays?
- Are rides provided to social as well as medical or shopping appointments?
- Will driver provide assistance with packages and other carry-ons?
- Are vehicles wheelchair accessible?
- If other passengers will be riding at the same time, what is the maximum length of time of the ride while others are being picked up or dropped off?
